BT has been named the winner of the Best Customer Service Award at this year's Global Wholesale Carrier Excellence Awards. The awards are organised by ATLANTIC-ACM, a leading telecommunications research consultancy which produces benchmarking, sizing and opportunity studies.

The 2008 Global Wholesale Carrier Excellence Awards were announced at the PTC ’08 conference, which took place at the Hilton Hawaiian Village Beach Resort & Spa in Honolulu, Hawaii. The awards were based on hundreds of wholesale customer evaluations of global carriers for the 2008 edition of ATLANTIC-ACM’s Global Wholesale Carrier Report Card – the global wholesale industry’s principle benchmarking study.

This award follows hot on the heels of the Best Customer Care prize which was awarded to BT at the World Communication Awards in November, and confirms BT's unswerving focus on delivering customer service excellence.

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From left to right: Fedor Smith - Vice President, ATLANTIC ACM; Mitsuo Shibata - Director, Telefonica International Wholesale Services, Telefonica; Ofer Gneezy - CEO & President, iBasis; Helmut Angst - Senior Executive VP, International Carrier Sales and Solutions Division, Deutsch Telekom; Dan Dooley - Vice President, Sprint International, Sprint; Peter Morley - GM of Global Voice & Mobility Markets, BT; Gary Breauninger - Executive Vice President and Chief Marketing Officer, Global Crossing; Henrik Liungman - Executive Director, IPS Marketing, Verizon Business; Vinod Kumar - President, Global Data Solutions, VSNL; Aaron Blazar - Senior Analyst, ATLANTIC-ACM