BT.com
Customer success stories
Daiwa Securities
A flexible managed services solution from BT enables Daiwa Securities Global Asset Services to improve network flexibility, scalability, resilience, and security as well as building a platform for business growth.
Daiwa

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Damartex
A BT-supplied Nortel IP infrastructure enables Damartex UK to transform customer communications while managing a multi-channel sales environment.
Damartex

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Danske Bank
BT networked IT services help Danske Bank transform the operating model of its Irish subsidiaries to support its 'One Group - One System' vision.
Danske Bank

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Devon & Cornwall Police
BT hosts and manages a groundbreaking secure remote access platform for Devon & Cornwall Constabulary that has helped the Force extend flexible working, to deliver improved responsiveness and productivity.
DevonCornwall

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Disclosure Scotland
Developed in collaboration with BT, the Disclosure Scotland service is proving to be a valuable tool for making safer recruitment decisions and in helping to protect children and vulnerable people.
Disclosure Scotland

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DyStar
By replacing its legacy Frame Relay infrastructure with a BT MPLS global network DyStar has improved performance, enabled business expansion and
saved costs.
Dystar

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East Midlands Electricity (EME)
Empowering field workers at East Midlands Electricity (EME).

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Eastern and Coastal Kent Primary Care Trust
powerful combination of attractive call pricing packages with value added services brings Eastern and Coastal Kent Primary Care Trust back to BT.
Eastern and Coastal Kent

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The Eden Project
The Eden Project is showing the way to a sustainable future using advanced technologies from BT and Cisco Systems.

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Education in India
BT is sponsoring schools for disadvantaged children in India to better equip them to succeed in the digital age.

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E.ON
BT Satellite Broadband links remote wind farms to centralised systems for greater efficiency.
Eon

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E.ON Hungarian
BT field service management system increases efficiency, benefiting customers and satisfying the regulator, as well as improving profitability.
E.ON

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Essex County Council
In partnership with BT, Essex County Council is transforming its library services with the implementation of Radio Frequency Identification technology in 31 libraries.
Essex County Council

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Essex Police
A commitment to service improvement and the opportunity for substantial cost reduction leads Essex Police to enhance and extend its managed services agreement with BT.
Essex Police

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Exel
Exel, one of the world's largest logistics companies is using BT's Route Management Service, to begin managing the performance of its major carriers.
Exel

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Findel
BT Voice platform helps Findel fast track M&A integration projects and more quickly achieve profitable growth.
Findel

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First Group
BT management and support services help FirstGroup to develop a cohesive IT approach and joined up business model for competitive advantage in the UK and US.
First Group

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Flex
Spanish rest equipment manufacturer Flex chose a managed and highly secure BT remote access solution to underpin its international expansion.

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Gallaher Group
Gallaher Group employs BT MessageScan as its first line of defence to screen out infected and unwanted emails - to protect its employees, its systems, and its reputation.
Gallaher

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Geoservices
A BT IP-based network combining terrestrial and satellite technology enables Geoservices to converge voice and data, improving connectivity to 34 countries at reduced cost.
Geoservices

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GKN
GKN, one of the world's leading industrial companies has chosen BT for a multi-million pound contract to develop, deliver and managed its new, leading edge global messaging platform - GKN-Net.
GKN

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Glasgow City Council
Patients get better home care from Glasgow City Council with BlackBerry-enabled care workers.
Glascow

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Global Financial Institution
BT helps global financial services firm achieve greater flexibility at much lower cost.

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Grace Academy
Grace Academy selects BT supplied and managed converged networked IT services at its new campus.
Grace Academy

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Grafton Recruitment
Outsourcing its pan-European network and data centre to BT helps Grafton Recruitment to reduce risk and deliver business growth and increased profitability.
Grafton

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Grampian Public Partnership
The Grampian Public Partnership uses BT to accelerate progress towards its shared services vision.

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Guy's and St Thomas' NHS Foundation Trust
BT Nortel converged solution helps Guy's and St Thomas' NHS Foundation Trust transform the customer experience - delivering fast access to optimised healthcare services and comprehensive major incident management.

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Hewden Stuart
Hire company Hewden Stuart relies on BT call centre solution to maximise its customer relationships and improve customer loyalty.
Hewden

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Hilton International
BT Openzone wireless hotspots in prime Hilton International locations across the UK and Ireland prove to be a magnet for corporate travellers.
Hilton

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HP
HP has selected BT to manage its EMEA voice and data networks, and contact centres, reducing total cost of ownership and increasing operational flexibility.
HP

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HP Asia Pacific
By entrusting BT with mission-critical voice services for its Asia Pacific contact centres, HP has boosted customer service quality and reduced cost.
HP

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HSBC
HSBC brings forward the deployment of fee-free express banking services to hard-to-reach areas with cost effective BT ATM Payphone solution.
HSBC

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Identity Management (IdM) Quick Start
Leading IdM Assessment process creates platform for group-wide BT IdM project, to assure its 21st Century security requirements.
BT

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Infonet
Great people and best practice are leveraged as Infonet and BT Global Services combine forces.
BT Infonet

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Innovative Partnerships - BT Joint Ventures
Flexible joint venture partnerships are increasingly seen as an alternative to outsourcing in the drive to reduce public sector expenditure and improve services. BT's innovative risk sharing and transaction-based models provide public organisations with flexible and integrated solutions, dedicated financial support and world-class expertise.
BT

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Integrated US Healthcare Organization
BT's collaborative approach ensures outstanding success for integrated US healthcare organization in a fast-track IP-based network infrastructure project.

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Irish Government
BT enables the Irish Government to lay the foundations for Ireland's first free-to-air digital broadcast network - using less spectrum to facilitate more consumer choice and market opportunity.

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Isabel
BT's technology and consulting services support Isabel's mission critical business systems and help the company to explore new strategic areas.
Isabel

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ITS
ITS relies on managed hosting and security services from BT to provide its customers with a unique data transport and processing solution for card-based transactions.
ITS

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Kiala
Using an integrated voice and data network, Kiala – a rapidly expanding European logistics company – is ensuring accurate and reliable delivery of goods to customers.
Kiala

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Land Registers of Northern Ireland (LRNI)
Under a 12-year strategic partnership with BT, Land Registers of Northern Ireland has transformed its business model.
Land Registers

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LifeLines India
BT is partnering with Cisco to help OneWorld establish LifeLines India, a telephone-based information helpline providing advice and guidance to improve the lives of rural farming communities.
LifeLines India - Oneworld

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Lincolnshire NHS Shared Services
Lincolnshire NHS Shared Services improves productivity and unlocks quick savings with complete BT Voice solution.
Lincolnshire NHS

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Liverpool City Council
A joint venture company between BT and Liverpool City Council is bringing private sector experience to boost service delivery, propelling the authority towards top performance standards.
liverpool

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LME
BT delivers and supports LME market data system.

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Customer success stories M - Z


© British Telecommunications plc 2005