The Automobile Association (AA)
Outsourcing solution keeps national motoring organisation ahead of its competitors. |
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Aberdeen City Council
Aberdeen City Council modernises school systems with a BT Versatility solution on an existing broadband infrastructure to save costs, improve communication, and spark innovation. |
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ABN AMRO Sailteam
Networked IT services from BT help TEAM ABN AMRO to communicate in its quest to win the Volvo Global Ocean Race. |
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ADAE
BT integrates public services information into an electronic directory of over 600,000 French civil servants, available over the internet and updated in real time. |
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Air Products
Air Products safeguards £500,000 of its European revenue every day with a back up network. |
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Albacom
BT's seamless acquisition of Albacom cements its European credentials, secures major business, and sees double-digit growth. |
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Alliance & Leicester
BT Media and Broadcast provides communications as Alliance & Leicester takes its banking services on the road. |
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Alton Towers
How BT's e-ticketing service, Rialto, helped Alton Towers improve customer service while increasing cost efficiencies. |
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Analog Devices
A global BT MPLS network, linking Analog Devices' European HQ with 16 US centres, worked so well that the signal processing chipmaker is teaming up with BT for its entire global network needs. |
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Arcelor
The BT Business Voice managed service has helped reduce voice costs for Arcelor Belgium by over 20 per cent and centralised reporting and billing functions. |
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AstraZeneca
The BT Managed Switchboard Service has enabled AstraZeneca to standardise its call reception function, improve call-answering performance, increase business resilience, and save money. |
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Avon Rubber plc
BT's MPLS network has enabled Avon Rubber plc to prioritise time-critical processes at its fourteen European sites back to its Wiltshire-based data centre. |
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Bank of New York
The Bank of New York uses BT high bandwidth long distance connectivity to offer uninterrupted service whatever the eventuality.
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Barclays Africa
IP in the heart of Africa: Broadband for Barclays from BT Media and Broadcast.
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Bilborough College
Bilborough College optimises teaching and administration with a BT Nortel solution providing IP Telephony, Unified Messaging and Call Centre facilities. |
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Bimbo
Bimbo, one of Spain's best-known food brands, has been able to prepare for future network development and speed current performance with BT Applications Assured Infrastructure services. |
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Blackberry
BT people on the move are becoming more productive thanks to an advanced mobile wireless communications solution that enables them to deal with their email virtually anytime, anywhere. |
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Bolton Metropolitan Borough Council
BT and Bolton Metropolitan Borough Council make free public service information available over the web for all Bolton residents. |
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Bradford & Bingley
Bradford & Bingley is reaching for the future with an extensive business transformation programme, underpinned by a BT outsourcing agreement. |
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Britannia Building Society
An ADSL-based broadband WAN is enabling Britannia to design innovative financial products and services while saving cost. |
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BT Account-Based Marketing and Communications
BT can assist in marketing the solutions it provides: helping clients to promote awareness to all stakeholders and to maximise the value gained from transformation projects. |
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BT Carbon Impact Assessment Service
BT’s Sustainability Practice is helping BT and its customers limit their environmental impact using the BT Carbon Impact Assessment service. |
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BT: Field Force Automation
BT leverages the power of Field Force Automation to empower employees, reduce cost, and improve customer service. |
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BT: Leading the way in end-to-end enterprise security
Operating in the digital networked economy means dealing with new threats as well as older ones - and BT has refurbished its armoury to confront them. |
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BT: Setting a leading customer contact example.
To ensure customer satisfaction and adhere to customer contact regulation, best practice in BT embeds compliance into business as usual. |
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BT Practitioner - Flexible Working.
The BT Workstyle project has enabled the company and its people to become more agile and efficient, in order to meet increasingly demanding and varied customer expectations in a 24*7 market. |
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Caixa Galicia
A Cisco IP-based communications system from BT enables Caixa Galicia to take advantage of collaboration tools as well as save money. |
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Canon España
By outsourcing web-based services to BT, Canon España has achieved greater profitablity, more reliability and tighter security. |
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Cardiff Council
Leading edge BT broadband communications helps Cardiff realise its vibrant e-enabled city vision. |
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Chivas
Chivas can see its way to the future with a cost effective, managed data network delivered - with zero business disruption - on time and on budget. |
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City of Edinburgh Council
The City of Edinburgh Council extended its 'Smart City' partnership with BT for five more years after achieving major successes in payroll, procurement, planning, housing and benefit payments. |
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City of Edinburgh Council - Benefits Online
Faced with improving the efficiency of Housing and Council Tax benefits processes, The City of Edinburgh Council implemented a web-based system in partnership with BT. |
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City of Edinburgh Council - Children and Families (C&F)
The City of Edinburgh Council, in partnership with BT, has overhauled IT in its Children and
Families Department to create a more collaborative educational environment. |
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City of Edinburgh Council - EDM
The City of Edinburgh Council has adopted an innovative solution to the management of the city's 50,000 Benefit claimants and 223,000 Council Tax accounts. As part of its e-government strategy the Council has worked closely with BT to transform back office systems and processes through the use of Electronic Document Management technology. |
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City of Edinburgh Council - Enterprise Finance
Unlocking the potential of procurement is one of the most effective ways public bodies can drive efficiency savings and meet efficient government targets. Working together, BT and the City of Edinburgh Council adopted a bold approach which not only introduced e-procurement, but has completely transformed the way Scotland's capital manages its finances and purchases goods and services. |
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City of Edinburgh Council - Geographical Information System (GIS)
A BT supported geographical information system is transforming the efficiency of the City of Edinburgh Council's Planning and Building Standards department, and laying the foundations for joined up services. |
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City of Edinburgh Council - Housing Tenants
Working with BT, the City of Edinburgh Council has introduced an innovative choice-based letting system for social housing. |
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City of Edinburgh Council - Payroll
The City of Edinburgh Council has worked in partnership with BT to transform one of the most complex public sector payrolls in the UK. |
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City of Edinburgh Council - Planning and Building Standards
In partnership with BT, The City of Edinburgh Council has used web-based technology to radically overhaul systems and processes in Scotland's busiest planning department. |
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City of Edinburgh Council - Server Virtualisation
A proactive approach to service improvement by BT under a ten-year outsourcing agreement has increased application performance and improved business resilience for the City of Edinburgh Council. |
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City of Edinburgh Council - Swift
The City of Edinburgh Council, in partnership with BT, has implemented a case recording system that has helped transform the way the city's social work practitioners deliver services to citizens. |
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City of Wakefield Metropolitan District Council
The City of Wakefield Metropolitan District Council engages BT Mobility Transformation consultants to help improve office space utilisation and introduce a flexible working culture to transform services to citizens. |
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Clearlybusiness
BT responded to needs expressed by Barclays Bank subsidiary Clearlybusiness and developed a Managed Hosting Service aimed squarely at small to medium businesses.
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Coca-Cola Enterprises
Coca-Cola Enterprises implemented a BT-supplied call recording solution to help improve the quality and value of its telephone interactions, grow revenue, and raise the bar on customer service.
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Confederation of British Industry (CBI) Climate Change Task Force
A comprehensive BT package helps the CBI’s Climate Change Task Force to accomplish its work.
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Download success story >> (pdf - 83 KB)
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Copeland Borough Council
Contact Central provides Copeland Borough Council with a call centre worthy of a multinational corporation at a fraction of the cost.
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Download success story >> (pdf - 152 KB)
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Cornwall & Isles of Scilly NHS
Cornwall & Isles of Scilly NHS and BT create a community of interest network across a huge area, to provide innovative local and national healthcare applications at the point of need.
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Download success story >> (pdf - 248 KB)
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Counterpane Internet Security
BT strengthens its managed security portfolio through the acquisition and integration of Counterpane Internet Security.
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Download success story >> (pdf - 93 KB)
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Criminal Justice IT
Criminal Justice IT staff are now able to work with security and flexibility thanks to a customised BT Wireless LAN solution.
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Download success story >> (pdf - 117 KB)
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