BT Global Services: Video case studies

Amadeus \| Bank of New York \| BT Together \| BT Wireless Applications \| Cisco \| Digital networked economy \| Disclosure Scotland \| Dystar \| European Broadcast Union \| HBOS \| Lehman Brothers \| Liverpool City Council \| National Rail \| Ministry of Defence \| O2 \| Rotherham Metropolitan Borough Council \| Scicom \| Singapore Exchange \| Team Tracker \| Wincor Nixdorf \| Visa

		Amadeus Amadeus is a global leader in the world of travel, providing the sales and reservation platforms that enable travel service providers and airlines to function. Exploiting the global reach of new technology to provide low cost access to high growth markets, the company has improved the profitability of its business in India and can now bring new value propositions to market faster.
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		Bank of New York In partnership with BT, The Bank of New York is meeting regulatory requirements for operational risk and assuring customer service.
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		BT Together A short inspiring video which brings to life: our vision for doing business in the digital networked economy our unified global capability delivered with strong local precence the breadth and depth of expericence across BT our collaborative approach to solving customers’ business issues
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		BT Wireless Applications - Improving Productivity and Efficiency in the NHS Wireless technology is providing the infrastructure for NHS organisations to run applications that are improving productivity and efficiency. From tracking assets within the hospital, providing instant voice communication across clinical groups or tracking and ensuring safe blood transfusions hospitals are finding new ways to deliver improved patient care. This video case study describes how John Radcliffe Hospitals NHS Trust, Sherwood Forest NHS Trust and Royal Cornwall NHS Trust have had innovative ways of adopting this technology to huge advantage.
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		Cisco BT & Cisco Strategic Partnership featuring Visa and Voca.
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		Digital networked economy: See how BT helps our customers thrive in the digital networked economy. Compromising of customer testimonials of VISA, MoD, Liverpool CC and Rotherham, focusing on the key issues; security, managing complexity, convergence and customer focus.
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		Disclosure Scotland In partnership with BT, Disclosure Scotland is increasing its business and serving major public and private clients better and faster.
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		Dystar DyStar Textilfarben recognised that a new network was needed that would address growing demand for messaging and mission critical business application data traffic, provide the flexibility required to cope with global expansion and at the same time save costs. The size of the project required a complete solution from a service provider capable of worldwide delivery and from a shortlist of potential providers the company selected a managed global MPLS solution from BT.
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		European Broadcast Union Watch the video to find out why EBU chose BT and Project Panorama.
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		HBOS Successful business transformation of HBOS branch networking and IPVPN.
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		Lehman Brothers In partnership with BT Radianz, Lehman Brothers is getting closer to its customers in real time.
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		Liverpool CC Sucessful business transformation of HR services and mass transaction services.
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		National Rail Enquiries Watch the video to find out why National rail enquiries chose BT.
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Ministry of Defence
By migrating from 19 legacy systems to a single virtual private network (VPN), the MOD was able to realise immediate savings of £400m on the set-up alone. Increased network efficiencies and the ability to redeploy staff to more important activities produced annual cost reductions of up to £40m.

The MOD worked in partnership with BT, through the UK's Public Finance Initiative, to achieve the desired results. As part of the deal, BT was selected to develop and implement the VPN as well as manage the system for 10 years. This allows the MOD to outsource the risk and guarantee performance of network management.

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		O2 - Converged network creating competitive advantage As it consolidates its Irish business, innovative network technology is enabling O2 to make step changes in operational efficiency.
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		Rotherham Metropolitan Borough Council A pioneering public-private partnership between Rotherham and BT has sparked cultural, organisational and technological change for improved services delivery. Rotherham Brought Together is using BTs business transformation and technology integration expertise to transform Rotherham Metropolitan Borough Council into a seamless, customer-focused organisation that can innovate and drive change, but also inspire and develop employees to deliver increasingly effective and efficient services. Rotherham sees this as an opportunity to realise its vision of placing the citizen at the centre of service delivery.
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		Scicom Scicom was quickly able to increase the efficiency of its service by allowing BT to take end-to-end responsibility for the carriage of all the company's international calls. Not only did this reduce costs and increase availability, it enabled Scicom to improve its customer handling capabilities.
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		Singapore Exchange (SGX) In partnership with BT Radianz, the Singapore Exchange is extending its reach and offering new products and services.
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		Team Tracker To offer a high-quality and profitable service in a multilingual environment, Team Trackers needed a flexible contact centre solution to complement an existing Contact Centre in Madrid. BT proposed a new managed solution based on its Contact Centre Service platform and located in Prague to provide the multilingual skills and reasonable labour rates that were key to success.
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		Wincor Nixdorf Watch the video to find out why Wincor Nixdorf chose BT and a WAN/LAN solution.
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		Visa Visas CEMEA (Central and Eastern Europe, the Middle East and Africa) business recognised the limitations of legacy networks and engaged BT for a solution. The BT solution, comprising terrestrial and satellite technologies and serving over 265 sites in 51 countries, has significantly improved services to members and cardholders whilst reducing operating costs.
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