Within the portal, there are three delegated administration roles. They are:

• DAM (Distributor administrator) – Has access to the user's distributor account and all the companies under the distributor.
• CAM (Company administrator) – Has access to those companies which are assigned to the user as primary or additional accounts.
• eCAM (Delegated administrator) – Has access to only one company which the user is associated with.

These roles may only be granted after a user has attended a knowledge session via Live Meeting. These are held on a monthly basis with invitations being sent to users who have requested, via the Portal Helpdesk, a level of delegated administrative authority.

For further information please, contact the Portal Helpdesk at gsphelp@bt.com