BT.com Expert Human touch

"We needed a supplier who could understand our requirements at global level, and who would be able to come up with a fast solution to any problems, wherever they arise".
Guy Vanhout, Director Network Operations, Sitel Europe

“A major contributor to the success of this project has been the building of an excellent working relationship”.
Tony O'Reilly, IT Infrastructure Development Manager, The Woolwich

Experience - We have been serving global companies since 1984. Find out more about our customers.

We have dedicated teams to handle client-specific needs via a single and consistent interface.

Global Account Management - 10,000 + professionals in Europe, the US and Asia meeting and exceeding customer expectations.
Support via approximately 20,000 professionals operating around the world.
Centralised network control - Our network control centres, located in Brussels and Amsterdam, plus centralise network management across 16 countries.
Customer centres around the world - BT’s customers are serviced by a global network of service and network management centres: Global Centres of Excellence provide prompt, effective fault diagnosis and resolution 24x365 and act as a Single Point of Contact. These are in major cities around the world, including London, Amsterdam, Paris, Frankfurt, Sydney and in the U.S.A Washington DC and Atlanta.
Single interface - We offer a single interface to sales and service support on a 24/7 basis across the globe. Customers know where they are with one point of contact.