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| BT white papers |
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| UCC - The benefits of a communications - enabled business |
148 Kb |
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| Why Every Cloud Needs A Resilient Lining |
118 Kb |
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| A Realists's Guide to Green Data Centres |
90 Kb |
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| Why Risk Management Is Never A Gamble |
452 Kb |
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| Risk 2018 Planning for an unpredictable decade - An Economist Intelligence Unit report |
542 Kb |
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| Planning For A Sustainable Future - Helping Organisations Reduce Their Carbon Footprints |
1.4 Mb |
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| BT Carbon Impact Assessment white paper - This discusses the task of carbon assessment for a client organisation |
1.1 Mb |
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| The Hidden Value of ITIL - This paper focuses on the decisions that need to be made by the IT governance process concerning the IT infrastructure |
2.4 Mb |
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| The need for business continuity planning in the digital networked economy |
2.3 Mb |
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| BT Arts Sponsorship - Best Practice in Brand Sponsorship |
551 Kb |
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| The Challenges of Securing Complex Global Networks in a Converged World |
115 Kb |
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| Flexible Working - Can your company compete without it? |
386 Kb |
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| A phased approach to operational efficiency |
386 Kb |
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| Comprehensive Identity Management - Balancing cost, risk and convenience in identity management |
276 Kb |
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| Customer Experience - Hype or Help? |
386 Kb |
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| From Agent to Expert - The Future of the Contact Centre Advisor |
414 Kb |
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| IT Service Management |
208 Kb |
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| Managed Security Monitoring: Network Security for the 21st Century (Counterpane) |
963 Kb |
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| Unified Communications and Collaboration: Reaping the benefits of connecting your team |
294 Kb |
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| Can Europe’s governments manage identity? |
204 Kb |
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| The digital networked economy white paper |
375 Kb |
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| Integrating processes and systems to offer a complete customer experience (report) |
641 Kb |
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| Managed security services - How a security partner can eliminate the cost of downtime |
201 Kb |
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| Examining security and business continuity issues and the solutions available |
1.3 Mb |
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| Converged networks: Managed services tune up your network for optimum performance |
1 Mb |
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| De-clutter your corporate network: Claw back the 3 million working hours lost every year |
559 Kb |
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| Reengineering enterprise security |
448 Kb |
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| Consumer privacy and an effective CRM strategy |
350 Kb |
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| Unlocking business value from effective operational risk management - BT point of view |
81 Kb |
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| Compliance and risk mitigation - Effective management of operational risks in financial services institutions |
356 Kb |
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| Getting the Best Return from a Mobile Workforce - BT Point of View |
526 KB |
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| Implementing mobility solutions in the pharmaceutical sector: strategies and key success factors |
292 Kb |
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| Independent reports and whitepapers |
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| Harris Interactive - BT’s Service Strengths in the global networked IT services marketplace |
2 Mb |
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| Henley Centre report - Privacy in the digital networked economy |
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1.5 Mb |
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| Frost & Sullivan - Customer Service Innovation white paper by Frost & Sullivan |
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26 Kb |
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| MORI - approaches to security & compliance in the finance industry |
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656 Kb |
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