Diversity is a winning strategy in an increasingly global economy – that was the clear message heard at a discussion event organised by BT and the business TV channel, CNBC, at the World Economic Forum’s Annual Meeting.  Independent IT journalist Andrew Charlesworth explores some of the issues discussed by BT chief executive Ben Verwaayen, and other top business leaders, in what was a lively and thought-provoking debate. 

BT has launched three new unified communications solutions for voice, video and collaboration in large enterprises. With the right infrastructure in place, unified communications can help organisations make significant improvements in operational efficiency.

Our Global 21CN (21^st Century Network) vision was a key theme of a recent customer service forum in Brussels. BT’s investment in next-generation networks is designed to give customers the infrastructure they need to transform the way they do business – including other communication providers, which BT serves through its new 21C Global Venture.