This Contact Central OnDemand R12 Admin Guide presents the enhancements and new features available with Contact Central OnDemand Release 12.  It also provides step-by-step instructions for setting up the new features that require configuration. The final section gives a brief overview of Contact Central OnDemand training and support resources, such as the online tutorial, webinars, customer care and consulting services.

Find out more about these features

Click on the view the brochure button or on the image below to find out more about the latest release here.
 

We will keep you up-to-date with further news as it becomes available. As always, please contact Customer Care with any questions at:

UK: 0800 3890864
International: + 44 (0) 113 246 8694

For further information or to speak to a member of our team please click here.