Examples of applications for BT Global Inbound Services:

• Telemarketing Applications
  For example: Customer Care, Help Lines, Systems Support Help Lines, Lead Generation, Sales Support, Subsidising Promotional Costs, International Expansion, Outbound Selling.
• Travel & Distribution Sector Applications
  For example: Centralised Reservations for World-wide Operations, 24-hour Customer Service/Helpdesk, Complaint and Inquiry Handling, Access to Central database for Agents, Frequent Flyer Programs.
• Retail Sector Applications
  For example: Sales (24hr), Customer Service, Advice Lines, Complaints, Internal Ordering of Stock, Product Information (for outlets), Consumer Information, Incentives, Info & Entertainment Service