BT Global Inbound Services is ideal for both companies looking for a solution to handle incoming calls in one single country or multinational companies who want a single supplier who can provide, support and develop a consistent contact centre solution globally.
Example of companies:
- Call Centres and Service Centres
Distinctive service numbers can connect the caller quickly and efficiently with the most suitable agent (employee).
- Information & entertainment providers, media companies
Paid information and entertainment services with high/higher revenues.
- Dial-in applications for LAN and Internet
Free or paid access for home-workers or employees on the road.
- Calling card organisations
Freephone numbers for dial-in