BT has a proven track record in networked IT services. Built over two decades of global experience, our skills, knowledge and expertise serve the needs of customers across many different industries and markets.

BT Global Services is investing heavily into creating the communications infrastructure and portfolio of the future. Using a single global supplier helps avoid inflexibility, inconsistencies in service and fragmented resources. Our world-class service and support includes:

• 20,000 support professionals operating around the world.
  
  
• Centralised network control centres and network management across 16 countries
  
  
• Global Centres of Excellence in major cities around the world.
  
  
• Prompt, effective fault diagnosis. Working for you 24/7, 365 days a year.
  
  
• Customer-focused service level agreements (SLAs), clearly setting out our commitment to delivering world-class customer service and availability.