Using technology to enable your business

BT’s Operational Efficiency IT solution is designed to address some of your IT’s most pressing problems. These include too many planned and unplanned outages, complex aging infrastructures that are difficult to support and manage, non-compliance with regulatory requirements and the problem of keeping pace with the needs of the business.

Leading the way to Operational Efficiency

We currently provide backup services for over 500 terabytes of information a week and are market leaders in delivering comprehensive networked IT infrastructure solutions. Our solutions have garnered industry-wide praise:

• Gartner rates BT Global Services as a leader on the European Web Hosting Services provider Magic Quadrant, 2007.
• Forrester ranks us as a leader in The Wave European Remote Infrastructure Management, Q4 2006.

Through our Operational Efficiency IT solution, our expertise can deliver:

1. Service Level Agreements across data centre, storage and traditional networks to guarantee service quality.
2. Vendor-agnostic solutions, ensuring you receive the most appropriate technology for your needs.
3. Operational experience to enable Information Lifecycle Management.
4. Strategic relationships with market leaders in the IT sector, including Microsoft, Nortel, HP, EMC, Symantec, Cisco, Brocade, and HDS.
5. Unified communications and collaboration capabilities through the integration of voice and data networks with IT applications.

A complete range of networked IT offerings

Our Operational Efficiency IT solution is tailored to your specific requirements and may include:

• Application Assured Infrastructure
• Asset Discovery and infrastructure assessment services
• IT Transformation Consultancy
• Storage Area Networks (SANs)
• Remote site consolidation – Wide Area Application Services
• Archiving – Data, Voice and E-mail
• Data Centre Services:
  • Managed / Hosting services
  • Data replication for business continuity / disaster recovery
  • Office site backup and archive
  • Server Virtualisation
• Application integration
• Infrastructure Automation
• Service Oriented Infrastructure

Implementing a business continuity and disaster recovery solution

Law firm Norton Rose selected BT to provide a total business continuity and disaster recovery solution.

We provide purpose-built, dedicated data centre facilities across the globe, BT-managed and accessible by approved personnel.

Norton Rose has a BT-managed network outsource arrangement, with 21 employees based at the data centre.

BT’s Information Lifecycle Management strategy enables the law firm to control its stored data effectively. More frequently used ‘Active’ data is accessed from premium storage, while ‘Inactive’ data is stored on less expensive storage media. The solution also improves data recovery time significantly.

Simplifying your IT infrastructure for significant savings

Operational Efficiency IT is designed to help you decrease operating costs and complexity across your networked IT infrastructure. We customise our IT solutions to help you:

• Consolidate and simplify your networks and IT, reducing the costs associated with maintaining complicated and outdated legacy systems.
• Improve back-up mechanisms and align network assets to support the business and reduce downtime.
• Cut the number of suppliers you deal with, making it easier to get support when it is needed.
• Overcome the shortage in qualified IT employees by utilising the skills of our experts.

Results from BT’s own consolidation projects include:

• Unix console targets with a utilisation of 50%.
• 7:1 on Solaris using T2000s.
• 19:1 on AIX using p570s.
• 40:1 HP/Unix using rx8660s.
• 1500 Intel consol to 100 Blades.
• 400 footprints released over a period of 3 months.
• Bringing on additional data centre capacity 14K sqm.

Contact your BT Account Manager to learn more about the journey to convergence with BT’s Operational Efficiency IT solution.