Cost effective and highly reliable
delivery of voice-traffic to destinations around the
world. Over its own international network, BT
delivers global voice traffic, optimising your traffic
routing requirements. The high quality of our service,
global reach and the reliability of our infrastructure
increase the efficiency of your own network and your customer's satisfaction.
Wholesale Voice Services
BT Wholesale Voice Service provides
Carriers, Service Providers and Mobile Operators with
world-wide premium-quality switched traffic
termination, at rates that allow you to compete in the
challenging voice arena, with the high quality you expect from BT.
International Voice
BT Wholesale Business manages the majority of retail international
traffic that originates from the UK. We ensure that these voice
calls are delivered at the highest quality and with greatest economic
efficiency. To achieve these aims the traffic is delivered over
a combination of correspondent links (both direct and transit) and
least cost routing capability. Most of our customer relationships
are of long standing; a tribute to the strength of our business practices.
In addition to the standard IDD based voice capability we offer
the full range of correspondent international voice services, from
ISDN call origination and termination to a growing number of routes,
through to products that support operator, collect and card calls.
Click here to view the
Overseas Mobile number ranges advised to BT
Quality
Your customers' national and international calls (voice, fax and data) are in
solid hands with BT. We believe that voice termination is all about quality.
The demand for it is getting stronger throughout the industry. Competing in
this market means making no concessions whatsoever to your quality-of-service,
whilst maintaining the flexibility to offer competitive rates. In this, BT aims
to be the Benchmark Provider.
Partnership
In an environment where margins are getting thinner, efficiency is key to remain competitive. And efficiency for us also means choosing the right partners in business. Unlike other carriers, BT decided to
use only a limited and manageable amount of partners for termination of its traffic.
It is our belief that only few things really matter when selecting a new Carrier for
switched termination:
- Quality you and your customers can rely on
- Pricing that allows you to compete
- A solid Partnership with a Carrier that's here to stay
These are the main elements that make BT and its customers
successful partners.
Network
BT is an experienced, reliable and flexible organisation. To terminate your traffic, BT uses an efficient mix of its own national, international and pan-European networks and those of others. The "others" in this case are part of a small and manageable mixture of carefully selected partners that share our vision on quality of service, which is constantly being monitored by us.
With 8 international gateways throughout Europe BT is able to route your traffic as efficiently as possible. 5 Customer Service Centres throughout Europe are there to serve you 24 hours a day, 365 days a year. And last but not least, connecting to our switched network is easy and inexpensive, thanks to our extensive local Points of Presence in 16 countries throughout Europe.
Control & reporting
The aim of BT, to be the benchmark wholesale-provider, is further underlined by our extended quality control, maintenance management and reporting features.
In particular, the Answer Seizure Ratio (ASR), Answer to Bid Ratio (ABR) and the Post Dial Delay (PDD) are key indicators for measurement, reporting and benchmarking, as well as the support of the CLI. All this to ensure the optimal usage of the BT network, and yours.
Implementation
Implementation lead times and technical specifications will be defined on a project-basis. The main objective is to adapt to the customers' technical infrastructure and requirements. Service Level
Agreements and Escalation-paths will be defined and documented in the project as well.
In short
- High quality termination of voice and fax traffic.
- Delivery to any destination world-wide, both fixed and mobile Termination.
- Designed for Carriers, Service Providers and Mobile Operators.
- Very competitive Pricing that allows you to compete and gain market share.
- 13 International Gateways in 6 countries for advanced and efficient routing.
- Local POP's in 16 European Countries making it easy to connect to our service.
- BT has fully-interconnected international digital exchanges in 24 cities (Outside the UK).
- BT's extensive Global Reach includes more than 240 countries, with 160 on direct routes.
- 5 Customer Service Centres in Europe, open for you 24 hours a day, 365 days a year.
- Outstanding quality control, reporting and maintenance.
- CLI supported network is being extended throughout Europe.
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